-Press and hold Volume Up, Home and Power buttons at the same time , for new phones just press volume up + power button.
-Release the buttons when the Recovery Mode options are loaded on your phone’s screen.
-Release the buttons when the Recovery Mode options are loaded on your phone’s screen.
4-When you’re done using the Recovery Mode you simply need to select the ‘reboot system now’ option and your Galaxy A20e phone will reboot in normal mode.
-confirm process.
-reboot phone in normal mode after factory reset is done.